Author Archives: brandonopdx
Paydate PDX: A License To Bill
From what I’ve experienced, there are three businesses here in Portland, Oregon that ostensibly were granted a license to print money. One is Voodoo Doughnut. Witness the half hour long line in front of their store on any given day, … Co...
Airline loyalty programs announce micro perks
Lets face it, flying (assuming it was fun at one time) isn’t that fun anymore. My wife and I just returned from a vacation in the Caribbean on American Airlines. The flights were packed to capacity. We were offered complimentary drinks, &helli...
Lessons in Customer Loyalty from the local Ice Cream Man
Watermelon Whirls and Bubble Gum Swirls. Popsicles and Fudgsicles. All flavors and pushups too! My two boys (ages 6 and 3) don’t know a whole lot about loyalty programs, but they are well versed in the contents of the ice … Continue read...
How Daily Deals are bad for. . . .the consumer!
With the myriad articles about how Groupon is screwing small merchants (see this weeks Willamette Week article http://bit.ly/ptJYZy) I thought I would stir up some controversy by suggesting that Daily Deal sites are actually harmful to the consumer! ...
Bing Rewards
After digesting a great article in the Sunday New York Times about Microsoft’s underdog status in the world of search (http://tinyurl.com/3m5fday), I decided this morning to give the ‘Bing’ search engine a fresh look. When I navigat...
The polarizing power of Groupon
By now, most educated folks are aware of the hot button topics to avoid at parties. Things like gun control, abortion rights and government healthcare. And, of course, Groupon. I was at a party last week and though I can’t … Continue rea...